Privacy policy

LumiBeauty (“we”, “us”, “our”) operates this website and provides all related services, content, tools, and features (the “Services”). This Privacy Policy explains how we collect, use, and share your personal information when you visit our website, make a purchase, or interact with us.

By using our Services, you agree to the practices described in this Privacy Policy.


Personal Information We Collect

We may collect the following categories of personal information:

  • Contact Information: name, email address, billing and shipping address, phone number

  • Payment Information: card details, transaction data

  • Account Information: username, password, preferences

  • Order & Transaction Data: items viewed, added to cart, purchased, returned, or exchanged

  • Communication Data: messages you send to us

  • Device Information: IP address, browser type, device identifiers

  • Usage Information: how you browse and interact with our website

We collect this information:

  • Directly from you

  • Automatically through cookies and similar technologies

  • From service providers (e.g., payment processors, analytics tools)

  • From partners or third parties


How We Use Your Information

We use your personal information to:

  • Provide, operate, and improve our Services

  • Process payments and fulfill orders

  • Communicate with you about your account or orders

  • Provide customer support

  • Personalize your shopping experience

  • Send marketing communications (if you opt in)

  • Detect and prevent fraud

  • Comply with legal obligations


How We Share Your Information

We may share your information with:

  • Shopify, who hosts our store and processes data to operate the Services

  • Service providers (payment processors, analytics, customer support, shipping partners)

  • Marketing partners (for advertising and analytics)

  • Affiliates within our business group

  • Authorities, when required by law

  • Third parties, when you give us permission (e.g., social login tools)

We do not sell your personal information.


Children’s Data

Our Services are not intended for children under the age of 16. We do not knowingly collect personal information from minors.


Data Security & Retention

We take reasonable measures to protect your information. We retain your data only as long as necessary to:

  • Provide our Services

  • Comply with legal obligations

  • Resolve disputes


Your Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Request deletion

  • Request correction

  • Request a copy of your data

  • Object to processing

  • Withdraw consent

  • Manage marketing preferences

To exercise these rights, contact us at lumibeauty.eu@gmail.com.


International Transfers

Your information may be transferred and processed outside your country. We rely on approved legal mechanisms (such as EU Standard Contractual Clauses) when required.


Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will always be posted on this page.


Contact

If you have questions about this Privacy Policy or your personal data, contact us at:

📧 lumibeauty.eu@gmail.com